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Role: Email Marketing & Customer Success Manager - 66487613570

Priority Location: South Africa & Latin America

Working Hours: 9AM - 5PM (Mon - Fri) PST

Salary Range: $2,000 - $3,500 USD ($) per month + commission
(The final offer is at the client’s discretion and depends on the candidate’s interview results, skills, and experience.)

Type of contract: Independent Contractor

Type of job: Remote

About the Role:

The company is a fast-growing email marketing agency that helps insurance businesses win and keep customers. The founder has scaled a previous company with a largely overseas team and is now building this company the same way.

We're hiring a Marketing Manager / Customer Success lead: a marketer first, who also owns client relationships. You'll run email campaigns for our insurance clients and be their day-to-day point of contact, keeping them informed, happy, and growing with us.

What You Will Do:

Marketing

Plan, build, and launch email campaigns and sequences for a portfolio of insurance clients.
Run day-to-day campaign operations in Instantly and our other email tools: list setup, sequencing, deliverability, and testing.
Track performance (opens, replies, leads generated) and turn results into clear next steps.
Write and refine email copy and offers that fit each client's audience.

Customer success

Be the main point of contact for your client accounts, from onboarding onward.
Run regular check-ins and report results in plain, client-friendly language.
Spot risks early, handle issues calmly, and keep clients engaged and renewing.
Share client feedback with the founder to improve our service and playbooks.

Qualifications & Skills:

Required Qualifications

3+ years in marketing, with hands-on email marketing or lead generation experience.
Hands-on experience with Instantly (strongly preferred) or similar cold email and outreach tools.
Client-facing experience at an agency or in an account management role.
Comfortable owning several client accounts at once and staying organized under deadlines.
Excellent spoken and written English; confident leading client calls.
Data-minded: you read campaign metrics and know what to change next.

Preferred Qualifications

Agency background serving US clients.
Experience marketing to, or working with, insurance businesses.
Familiarity with deliverability best practices, CRMs, and lead-gen data tools.
Experience in email sequencing tools, such as Instantly or other similar tools

Compensation & Success:

Compensation: Competitive monthly salary in USD, matched to experience. Strong candidates will be paid well. Target is $2,000 - $3,500 USD/mo
Growth: Join early at a fast-growing agency and help shape how we serve clients as the team scales.
Ownership: Work directly with an experienced founder who has built and sold a company with an overseas team, and own real results for your accounts.