Contract and Claim Management

Provide technical and operational support for customer grid connection studies by coordinating files, checking data quality, monitoring deadlines and preparing offers, contracts and technical documentation. The role involves collaborating with internal stakeholders, following up on missing information and improving administrative processes to ensure accurate and efficient handling of connection requests.

Responsibilities

Register, update and maintain customer connection-study files.
Check the completeness and accuracy of technical, customer and project information.
Coordinate missing information, actions and deliverables with relevant stakeholders.
Monitor milestones, deadlines, dependencies and potential delays.
Prepare draft offers, contracts, technical annexes and compliance documentation.
Maintain document control, traceability and accurate data records.
Support customer communication and identify opportunities for process improvement and automation.

Requirements

Technical bachelor's degree or equivalent experience in electrical engineering, electromechanics, energy technology, industrial engineering or a related field.
Experience in technical coordination, customer operations, contract or document management, engineering support or energy operations.
Strong attention to detail, data quality, documentation and deadlines.
Ability to understand technical information and identify inconsistencies or missing data.
Strong coordination, communication and organizational skills.
Fluent communication skills in Dutch and French, with professional English.
Comfortable working with digital tools and improving operational processes.
For non-EU candidates: a valid Belgian work permit and residence permit.