Overview

Gigantes Group has been retained by a global clean energy and energy storage solutions provider to recruit a hands-on Field Application Engineer / After-Sales Engineer specializing in Battery Energy Storage Systems (BESS).

This role serves as the critical technical link between cutting-edge technology and real-world grid performance. Operating across Commercial & Industrial (C&I) and Utility-Scale environments, you will take ownership of the full post-delivery lifecycle—leading hands-on installation, commissioning, complex diagnostics, and maintenance for advanced Power Conversion Systems (PCS) and Lithium Battery Systems. Beyond the field, you will serve as a technical mentor and escalation expert, running customer training programs, authoring operational SOPs, and providing tier-3 remote support.

This opportunity is ideal for an agile, field-hardened electrical engineer who thrives on solving tough technical challenges on-site and wants to play a direct role in elevating storage reliability across the energy transition.

Key Responsibilities

Field Commissioning & Diagnostics: Lead on-site installation, commissioning, startup testing, and troubleshooting for utility and C&I-scale PCS, lithium-ion battery racks, and complete BESS/RESS packages.
System Testing & Optimization: Execute functional performance tests, capacity verifications, system diagnostics, and operational parameter tuning in accordance with grid interconnection standards.
Technical Escalation & Remote Support: Act as the high-level technical escalation point for complex field issues, collaborating with help desk teams and providing remote diagnostics through call-center channels.
Customer Facing & Relationship Building: Act as the primary technical interface for clients and EPCs during on-site operations, clearly communicating system status, troubleshooting steps, and corrective action plans.
Training & SOP Development: Design, update, and deliver technical training programs for internal service teams, third-party partners, and customer operators, while developing standardized field maintenance and commissioning procedures.
Documentation & Reporting: Maintain meticulous field service logs, commissioning sign-off packages, diagnostic summaries, inspection checklists, and failure analysis reports.
HSE & Site Safety: Strictly enforce all Health, Safety, and Environment (HSE) protocols, perform mandatory pre-work safety audits, and oversee safe tool and equipment handling procedures.

Requirements

Education: Diploma or Bachelor’s Degree in Electrical Engineering, Energy Systems, Mechatronics, or a related technical discipline.
Experience: Minimum of 1–2+ years of direct field service experience with BESS, PCS, or utility-scale energy storage systems.
Project Exposure: Demonstrated track record leading on-site commissioning, preventative maintenance, and root-cause troubleshooting for C&I or utility-scale installations.
Technical Proficiency:
- In-depth working knowledge of Power Conversion Systems (inverters/PCS), lithium battery chemistry, and grid compliance standards.
- Fluent ability to interpret electrical single-line diagrams (SLDs), three-line schematics, control logic, and wiring schedules.
- Working familiarity with SCADA architecture, Energy Management Systems (EMS), BMS communication protocols (Modbus, CANbus), and remote monitoring portals.
Soft Skills: Clear verbal and written technical communication skills, with an aptitude for delivering structured training and explaining technical complexities to non-technical stakeholders.
Working Conditions: Willingness to undertake frequent field travel to project sites, work in outdoor industrial environments, and participate in on-call support rotations during critical project commissioning milestones.

Why This Opportunity

Pure Energy Storage Focus: Work directly on Tier-1 power conversion and battery storage hardware powering the modern grid.
Diverse Skill Growth: Combine hands-on field engineering and commissioning with high-level technical training, procedure development, and remote diagnostics.
Visible Technical Impact: Serve as the go-to technical authority on flagship utility and C&I sites, with direct input into product improvements and field engineering standards.
Career Runway: Position yourself within an aggressive clean energy platform offering rapid progression into Lead Field Engineer, Field Operations Management, or Systems Engineering roles.

Are you ready to lead the deployment and technical optimization of advanced storage systems? Apply through Gigantes Group today.

Field Application Engineer / After-Sale...