Position Title: Quality Manager (Confidential Client)
Location: Fitchburg, MA | On-site
Employment Type: Permanent

Compensation

Salary: $95,000–$110,000 annually

Benefits

Medical, dental, and vision insurance
Company-paid life and AD&D insurance
Short-term and long-term disability insurance
401(k) retirement plan with company contribution
Paid vacation, sick time, and holidays
Flexible spending accounts (FSA)
Employee Assistance Program (EAP)
Voluntary supplemental insurance options

Company Overview (Confidential)

Our Client is a manufacturer of custom-engineered human-machine interface (HMI) products, including membrane switches, rubber keypads, and electro-mechanical assemblies for a variety of industries.

Position Summary

We are seeking a Quality Manager for a manufacturing company in Fitchburg, MA. This role will lead quality operations for a company specializing in custom-engineered electromechanical products.

Primary Functions

Oversee and maintain the Quality Management System (QMS), ensuring compliance with ISO 9001, AS9100, customer requirements, and applicable regulations.
Lead, mentor, and manage the Quality and Inspection Team to meet quality objectives and operational goals.
Develop and implement Process Control Plans, PFMEAs, and quality improvement initiatives.
Manage internal and supplier corrective actions (CARs/SCARs), nonconformances, root cause investigations, and failure analysis.
Oversee incoming inspections, first article inspections, and preparation of PPAP documentation.
Manage equipment calibration programs and maintain accurate inspection and quality records.
Review engineering drawings, specifications, and documentation for new products and orders.
Collaborate with engineering, manufacturing, customers, and suppliers to resolve quality issues and improve processes.
Analyze quality data, identify trends, and implement corrective and preventive measures.
Drive continuous improvement using Lean Manufacturing, Six Sigma, and other quality methodologies.
Coordinate quality-related engineering projects and ensure customer requirements and deadlines are met.

Must-Haves

Associate's or bachelor's degree in Engineering or related field.
3–5+ years of manufacturing quality experience with direct people management experience required.
Experience leading internal and external ISO audits and ensuring ISO 9001 and/or AS9100 compliance.
Knowledge of PFMEA, PPAP, corrective actions, and continuous improvement.
Ability to interpret engineering drawings and technical specifications.
Flexibility to work occasional off-shift hours as needed.

Quality Manager

Note For Candidate