ICAP Executive Search & Selection is one of the premium consultancies and part of ICAP People & Employment Solutions, the largest HR Services Provider in Greece and Cyprus.
With more than 50 years of experience, we specialize in assessing and recruiting Senior to Middle-Level Executives across all sectors.

On behalf of our client, a leading company in the automotive industry, we are seeking an experienced and commercially driven Head of Sales to join their team based in Nicosia.

Head of Sales – Ref. (6334/HS/ESS/CY)

About the Role:

Our client is seeking a strategic and results-oriented professional to lead the overall Sales function, covering Importer Sales and Dealer Sales Network Development. The role will involve developing and implementing sales strategies, overseeing the financial and operational performance of all sales activities, driving business growth and market share expansion, and ensuring the achievement of commercial targets. The successful candidate will lead and develop the Sales management team, strengthen relationships with vehicle manufacturers, drive the performance of the dealership network, and identify new business opportunities, while ensuring operational excellence, profitability and high levels of customer satisfaction.

Duties & Responsibilities:

Develop and implement the overall Sales strategy, business plans, budgets and growth initiatives in alignment with company objectives, market conditions and manufacturer requirements.
Assume overall responsibility for the financial and operational performance of all Sales activities, ensuring the achievement of sales volume, revenue, profitability, market share and customer satisfaction targets.
Drive the performance and development of the dealership Sales network, ensuring high sales standards, customer satisfaction and compliance with manufacturer requirements.
Monitor sales performance indicators, market trends and competitor activities, identifying business opportunities and implementing corrective actions to achieve commercial objectives.
Lead and oversee all Sales business units, ensuring operational efficiency, commercial effectiveness and continuous improvement across Importer Sales and Dealer Sales Network Development.
Oversee sales forecasting, vehicle stock planning, allocation and inventory management, ensuring optimal stock levels, profitability and stock turnover.
Develop and maintain strong relationships with vehicle manufacturers, ensuring alignment with business plans, sales targets, product strategies and operational requirements.
Identify and develop new business opportunities, sales channels, commercial initiatives and strategic partnerships to strengthen revenue, market share and long-term competitiveness.
Oversee sales marketing initiatives, promotional activities, product launches and dealer network support, in collaboration with the Marketing Department and other relevant functions.
Ensure high levels of customer satisfaction and retention, overseeing the resolution of escalated customer issues and the implementation of customer loyalty initiatives.
Drive sales process improvements, technology adoption and effective resource utilisation, ensuring operational efficiency and compliance with legal, regulatory and manufacturer requirements.
Oversee sales, product and commercial support to the dealer network, ensuring effective communication of product developments, pricing policies and manufacturer guidelines, while continuously enhancing dealership sales capabilities.
Lead, develop and evaluate departmental managers, fostering a high-performance culture, accountability, succession planning and continuous professional development.

Requirements:

Bachelor's degree in Business Administration, Management, Marketing, Economics or a related field.
Minimum 6 years of relevant professional experience in Sales and Commercial Management, including at least 3 years in a senior management position.
Proven track record in managing sales operations, preferably within the automotive, retail, distribution or other relevant commercial sectors.
Demonstrated experience in P&L management, budgeting, sales forecasting, business growth, profitability and market share development.
Strong understanding of sales operations, commercial planning, business development and dealership network management.
Previous experience in the automotive industry and managing dealer networks will be considered a strong advantage.
Strong strategic thinking, commercial awareness, analytical skills, negotiation and decision-making abilities.
Excellent leadership, communication, negotiation and relationship management skills.
Excellent command of the English language; knowledge of additional languages will be considered an advantage.
Strong customer orientation, results-driven mindset and ability to lead organisational change.

Remuneration & Benefits:

An attractive and highly competitive remuneration package, including a competitive salary, performance-based bonus, private medical insurance, provident fund, and a fully expensed company car.

In full compliance with the EU Pay Transparency Directive (EU) 2023/970, please note that the applicable salary range defined by our client for this role will be disclosed to candidates by our consulting team within a reasonable timeframe before the interview process begins.