Facility Ambassador – Plano, TX

Full-Time | Monday–Friday | 8:00 AM–5:00 PM

Are you a customer-focused professional who thrives in a fast-paced corporate environment? We’re looking for a highly organized, hands-on Facility Ambassador to support the daily operations of two premier Class-A office buildings in Plano, TX.

This is an excellent opportunity for someone with experience in hospitality, facilities, property management, or vendor coordination who enjoys being the go-to person for keeping a workplace running smoothly. You’ll work closely with facility leadership, coordinate vendors, manage service requests, and ensure employees and visitors receive an outstanding experience.

If you're tech-savvy, detail-oriented, and enjoy taking ownership of daily operations, we want to hear from you!

What You'll Do

Serve as the primary point of contact for employee questions, facility requests, and day-to-day building needs.
Create, assign, track, and follow up on work orders using a CMMS or facility management system.
Coordinate vendors and service providers, monitor performance, and ensure work is completed on time.
Conduct regular building walkthroughs to maintain cleanliness, organization, safety, and overall appearance.
Track outstanding maintenance requests and communicate updates to employees, vendors, and management.
Assist with budgets, purchasing, invoice review, reporting, and cost-saving initiatives.
Coordinate meetings, conference rooms, special events, guest services, and visitor access.
Oversee office services such as mail, supplies, equipment, badging, and other workplace needs.
Help monitor building compliance, safety procedures, service standards, and performance metrics.
Respond professionally to unexpected facility issues and occasional emergency or after-hours calls.

What We're Looking For

High school diploma or GED required.
1–3 years of experience in hospitality, facility management, property management, or vendor coordination.
Previous experience working in a corporate office or Class-A commercial building environment preferred.
Experience with work order systems, CMMS platforms, or similar facility management software.
Strong computer skills and the ability to learn new technology quickly.
Excellent customer service and communication skills.
Strong organizational skills with the ability to manage multiple priorities.
Comfortable working independently, solving problems, and taking initiative.
Professional, approachable personality with a strong attention to detail.

Additional Experience That Stands Out

Commercial building operations and facility maintenance knowledge.
Vendor management, janitorial, food service, or conference room coordination.
Experience with budgets, invoices, procurement, and reporting.
Familiarity with safety procedures, building inspections, and compliance requirements.
Experience tracking service levels, performance metrics, and operational improvements.

Schedule & Work Environment

Monday–Friday, 8:00 AM–5:00 PM
Full-time, onsite position
Location: Plano, Texas
Free parking
One-round virtual interview via Microsoft Teams

This is a great opportunity for someone who enjoys working with people, managing daily operations, and making a direct impact on the overall workplace experience.