Business Unit Head

Location: Colombo, Sri Lanka (Hybrid)

Full-time

About Client Partner

Our client is a global team-augmentation and custom technology solutions provider that builds, scales, and manages specialized operational and technical teams for international clients. Operating a dedicated software development arm, the organization delivers bespoke software applications, platform automations, and enterprise digital solutions across global markets.

About the Role

We are seeking an ambitious, commercially driven Business Unit Head to lead, scale, and oversee the operations of the company's dedicated software development unit. Positioned at the helm of this tech arm, the role sits directly above the existing Project Manager and software engineering team to own unit P&L, drive international marketing initiatives, bring in new global clients, and build scalable operational systems. The ideal candidate will combine strong team leadership, international B2B marketing acumen, and commercial strategy, with prior exposure to the software/tech sector being a distinct advantage.

Responsibilities

International Marketing & Business Development: Formulate and execute go-to-market strategies, international digital marketing campaigns, and B2B client acquisition pipelines to expand global market reach and grow unit revenue.
Revenue & P&L Accountability: Take full ownership of the business unit's financial performance, revenue targets, pricing strategies, margin optimization, and sales pipeline management.
Operational Oversight & Team Leadership: Supervise overall unit operations, providing strategic direction to the Project Manager and software development team; establish clear performance standards, working rhythms, and delivery KPIs.
Scalable Business Modeling: Transform custom software project delivery into repeatable, scalable lines of business by creating standardized operating playbooks, workflows, and quality reporting systems.
Senior Client Engagement & Escalations: Lead high-level client presentations, manage senior stakeholder relationships internationally, and resolve critical project escalations quickly and professionally.
Founder Collaboration & Reporting: Work directly with company founders to shape the unit’s long-term product and service roadmap, reporting regularly on revenue, delivery quality, and operational metrics.

Requirements

Professional Experience: 5 to 10 years of progressive leadership experience in business management, unit leadership, operations management, or commercial development.
Team Management: Proven track record of hiring, coaching, and managing cross-functional teams, with specific experience managing teams of 4 or more direct/indirect reports.
International Marketing & Lead Generation: Demonstrated success in international marketing, B2B client acquisition, lead generation campaigns, and building international revenue streams.
Tech Sector Exposure: Prior operational or management experience within software development, IT services, SaaS, or tech-agency environments is strongly preferred.
Commercial & Financial Acumen: Strong expertise in P&L management, pricing models, project margin analysis, and sales pipeline conversion.
Communication & Location: Exceptional written and verbal English communication capabilities with confidence engaging C-suite international stakeholders. Based in Sri Lanka.

Benefits

Executive leadership role reporting directly to company founders.
High autonomy to shape, scale, and expand a specialized tech business unit.
Hybrid work arrangements and ongoing professional development support.

Business Unit Head – Operations