Primary Skill: Xactly, SAP Callidus

Position Overview

We are seeking an experienced Technical Architect / Tech Lead with over 10 years of expertise in enterprise software delivery to lead the design and implementation of our Incentive Compensation Management (ICM) solutions.

In this role, you will serve as the technical authority for key sales commission platforms, primarily Xactly, while integrating modern automation capabilities including Agentic AI workflows. You will drive system architecture on Google Cloud Platform (GCP), lead implementation teams, align technical strategies with business leadership, and ensure scalable, high-performance commission processing.

Key Responsibilities

1. Technical Leadership & Architecture

System Architecture & Strategy: Architect, design, and implement end-to-end Incentive Compensation solutions utilizing Xactly (Incent/Analytics/Connect), hosted and integrated within GCP.
Technical Oversight: Lead multi-functional engineering teams, providing technical direction, code/configuration reviews, and enforcing best practices across development life cycles.
Integrations & Data Flow: Design and manage robust integrations between commission systems, ERPs, CRM platforms (e.g., Salesforce, SAP, Oracle), and enterprise data warehouses using GCP data services (e.g., BigQuery, Dataflow, Pub/Sub).
Modernization & AI: Evaluate and incorporate Agentic AI frameworks and AI-driven automation (e.g., via GCP Vertex AI) to optimize sales compensation calculations, plan optimization, anomaly detection, and commission query resolution.

2. Solution Delivery & Governance

Collaborate closely with business stakeholders, compensation directors, and sales ops to translate complex incentive compensation plans into scalable technical designs.
Oversee data modeling, commission rule logic, performance tuning, and audit compliance across payment/crediting workflows.
Provide technical escalation support, root-cause analysis, and resolution for complex calculation or integration bottlenecks.

Required Skills & Qualifications

Must-Have Experience

10+ years of progressive experience in IT/Software Engineering, with at least 3–5 years in a Technical Lead or Technical Architect role.
Core Expertise in Xactly: Hands-on experience configuring, architecting, and optimizing Xactly Incent, Xactly Connect, and associated modules.
Sales Incentive Commissions: Deep domain knowledge of incentive compensation systems, compensation plan design, crediting rules, quota management, and commission calculations.
GCP Ecosystem: Proven experience architecting and building enterprise solutions on Google Cloud Platform.

Additional / Preferred Skills

SAP Callidus (SAP SuccessFactors Incentive Management): Experience architecting or migrating solutions using SAP Callidus Cloud / SAP Incentive Management platforms.
Agentic AI & Automation: Hands-on experience or architectural understanding of LLMs, AI agents, and autonomous workflows (e.g., GCP Vertex AI, agentic frameworks) applied to enterprise operations or financial calculations.

Core & Standard Technical Skills

Data & ETL Integration: Strong proficiency with SQL, database design, GCP-native data pipelines (BigQuery, Dataflow), traditional ETL platforms (e.g., Informatica, MuleSoft, Boomi), and REST/SOAP APIs.
CRM & ERP Ecosystems: Deep understanding of data flows across Salesforce CRM, SAP ERP, NetSuite, or similar enterprise environments.
Agile & DevOps: Proven track record in Agile/Scrum delivery models, CI/CD pipelines, and version control tools (e.g., Git, JIRA).
Communication & Stakeholder Management: Exceptional capability to bridge the gap between technical engineering teams and C-suite/business executives.
Security & Compliance: Knowledge of financial compliance standards, data privacy (GDPR/CCPA), and audit logging within compensation platforms.

Education & Certifications

Education: Bachelor's or Master's degree in Computer Science, Information Technology, Software Engineering, or a related field.

Technical Architect / Tech Lead – Xactly / SAP Callidus