CRM Account Coordinator

A hospitality group with several hotel and restaurant locations is hiring a part-time CRM Account Coordinator to build and send its email and SMS campaigns in Klaviyo.

About the role

You will take campaign execution off the plate of the marketing lead who owns strategy, so that person can focus on what to send rather than on building it. Finished designs arrive from the creative team, and you turn them into emails, SMS messages, and pop-ups for each location. You will usually be told what to build, so success means accurate, on-time execution. Over time, the team plans to build more of each email as live text inside Klaviyo to make better use of its personalization features.

Required Qualifications

Working proficiency in Klaviyo for email and SMS marketing
Experience building emails from finished designs, including images and calls to action
Experience creating audiences in Klaviyo for each send
Comfortable sending and checking test emails before a campaign goes out
Available to work part-time, Monday through Friday, with overlap with US Pacific business hours

Preferred Qualifications

Familiarity with Klaviyo’s live text and personalization features

Responsibilities

Build email campaigns in Klaviyo from designs provided by the creative team
Build SMS campaigns and pop-ups for each location
Create the audience for each send
Send test emails and review them before launch
Keep campaigns moving across several locations at once, following direction from the marketing lead
Collaborate with the team in Slack

Who thrives in this role

Detail-oriented, the kind of person who checks every link and image before hitting send
Comfortable taking clear direction and delivering it without needing to be chased
Organized enough to keep several locations’ campaign calendars straight
Writes clearly and briefly in English

CRM Account Coordinator - 67662736568