Trade Counter Assistant

Location: Carlisle
Salary: Dependent on experience
Job Type: Full-time
Contract Type: Permanent

Overview

An opportunity has arisen for a friendly, enthusiastic and customer-focused Trade Counter Assistant to join a growing business at its new Carlisle branch.

You will be a key point of contact for customers, assisting with enquiries, product sales and general branch operations.

This is a varied, hands-on role suited to someone who enjoys working with people, has a practical approach and takes pride in delivering excellent customer service.

Key Responsibilities

Welcome customers and provide a friendly, professional service at the trade counter.
Deal with customer enquiries face-to-face, over the telephone and by email.
Assist customers with product enquiries, sales and equipment hire requirements.
Process sales, hire transactions and payments accurately.
Help customers identify the right products and equipment for their requirements.
Receive, check and replenish stock, ensuring the branch remains well presented.
Assist with stock control, deliveries and general warehouse duties.
Maintain a clean, organised and safe working environment.
Work closely with colleagues to ensure the smooth running of the branch.

What We're Looking For

Previous experience in customer service, retail, trade counter or a similar role would be advantageous.
An interest in tools, machinery, construction or trade supplies would be beneficial.
A friendly and confident manner with excellent communication skills.
A customer-focused attitude and a willingness to go the extra mile.
Good organisational skills and attention to detail.
Comfortable working as part of a small team in a busy environment.
A reliable, hardworking and proactive approach.

Product knowledge is beneficial but not essential, as training will be provided for the right person.

The Opportunity

An excellent opportunity to join a growing business and become part of the team establishing its new Carlisle branch. You'll have the chance to build your knowledge, develop your skills and play an important part in delivering great customer service.

How to Apply

Apply online today or call the team on 01228 812585 or email Info@NXTRecruitment.co.uk for more details.

NXT Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this position, you accept the Terms and Conditions, Privacy Policy, and Disclaimers, which can be found at the NXT Recruitment website.