Job Title: Cluster Facilities Manager
Location: Caribbean

Salary & Benefits

USD 84,000 NET per year.
Annual incentive bonus of up to 25%, based on KPIs.
Full medical insurance, 100% company-covered.
Accommodation and utilities provided.
Relocation airfare provided.
Annual vacation airfare provided (request one month in advance).
Assigned golf cart for transportation.
Company-provided mobile phone.
21 days of annual vacation.
16 working days of paid sick leave.
14 public and bank holidays.
6-day work week.

Additional Benefits

F&B signing privileges.
One complimentary hot meal per shift.
Access to food store purchases at company prices.
3 days of bereavement leave, or 5 days when travelling abroad (subject to company policy).
Flexible fitness centre schedule.

Family & Friends Benefits

Complimentary stays for up to 7 days with GM approval, then Explore Rate applies.
30% discount on Food & Beverage (excluding in-room dining and minibar).
30% discount on spa services.
30% discount on in-house laundry.
50% discount on boat rentals.
One complimentary spa service per month.
Complimentary Food & Beverage, including up to 2 alcoholic drinks per visit.
40% discount at retail boutiques.

Job Overview

Our client, a luxury resort group in the Caribbean, is seeking an experienced Cluster Facilities Manager to oversee maintenance, engineering, and facilities operations across multiple properties. This is a hands-on leadership role responsible for ensuring the safety, compliance, reliability, and efficient operation of all hotel facilities, systems, and equipment. The successful candidate will lead maintenance teams, oversee preventative and reactive maintenance, manage budgets and contractors, and drive energy efficiency and continuous improvement while ensuring minimal disruption to daily hotel operations and the guest experience.

Key Responsibilities

Oversee and coordinate daily maintenance, engineering, and facilities operations across multiple hotel properties.
Develop and implement preventative maintenance programs to ensure all facilities, equipment, and systems remain in excellent working condition.
Manage reactive maintenance requirements, ensuring timely troubleshooting and resolution of operational issues.
Lead, supervise, and develop maintenance teams through coaching, training, and performance management.
Ensure compliance with health and safety regulations, fire safety standards, and statutory maintenance requirements.
Conduct regular property inspections to identify maintenance needs, minimize risks, and maintain operational standards.
Manage maintenance budgets, purchasing, inventory, supplier relationships, and contractor performance.
Oversee refurbishment, renovation, and capital expenditure projects, ensuring cost efficiency, quality, and safety compliance.
Implement energy efficiency, sustainability, and continuous improvement initiatives while monitoring utility consumption.
Establish and maintain maintenance procedures and SOPs, working closely with hotel management to support operational requirements and guest satisfaction.

Qualifications and Requirements

Formal qualifications in Mechanical or Electrical Engineering, or a relevant technical trade supported by substantial industry experience.
Proven experience in facilities, engineering, or maintenance management, preferably within luxury hotels or resorts.
Previous experience overseeing maintenance operations across multiple properties or facilities.
Proven leadership experience managing, mentoring, and developing technical maintenance teams.
Strong technical knowledge of mechanical, electrical, building systems, and preventative maintenance practices.
Good understanding of health and safety regulations, fire safety standards, and statutory compliance.
Experience managing maintenance budgets, procurement, supplier negotiations, and contractor relationships.
Strong project management and organizational skills, with experience overseeing refurbishments and capital expenditure projects.
Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively across multiple departments.
Proactive, hands-on, and adaptable leader with strong accountability and the ability to prioritize competing operational demands.

Cluster Chief Engineer