Asset Manager - to 45k

This organisation is one of the largest Apple Enterprise technology providers in the world. They are responsible for providing Apple devices and technologies into the creative industries, the NHS, the BBC and a range of other very well known household names.

There are hundreds of thousands of high value products under contracts all over the world and it’s your job to manage all assets, in all locations. You’ll track them, manage them, repair them, swap them and ensure the customer receives insights about their usage, security, performance.

Not only is this role an ‘Asset Manager’ position, it also requires someone with an analytical mindset, capable of building out data insights and intelligence that will impact demand, stock, repairs and trends that will drive better performance and commercial benefits.

Although there are foundations to work with and a newly implemented ‘Service Now’ platform you’ll be responsible for building processes, documentation and governance. In time you’ll build a team and take the Asset Management conversation to the next level.

As a IT Asset Manager, your role will consist of;

Performing daily and long-term operational and strategic management of technology estate
Ensuring full IT asset life cycle ownership and management is in place and managed efficiently and effectively.
Governing owning and improving process and policies directly relating to the management of IT assets
Delivering day to day management and upkeep of the CMDB
Driving asset optimisation across all aspect of IT technology
Delivering internal IT and customer reporting for asset management to deliver efficiencies
Providing adhoc reporting to support IT and the business
Working closely with IT Procurement team to apply a CSI approach to enhance technology spend across company assets within the CMDB
Managing, maintaining and improving end user compute and mobile refresh cycles
Responsible for report generation including configuration status, ownership, license entitlement, warranty, and other bespoke IT asset reporting to various IT functions
Report on KPIs relating to Software Asset Management/Hardware Asset Management
Promote IT Asset Management good practice throughout the business
Assess situations, issues and opportunities and escalate when appropriate

Skills & Experience

Some understanding of ITIL Service Asset and Configuration Management
ITIL Foundation preferred but not essential
Experience of building out Asset Management process improvements.
Ability to plan and organise own workload and consider the requirements of others
Ability to build and maintain good working relationships with members of all IT teams
Self-motivated ability to initiate and complete tasks to deadlines
Ability to be discrete with sensitive data
Strong Excel & analytical skills
Excellent communications skills and highly organised
Naturally applies an attention to detail
Process-driven

Our client has been the number one for a reason. They employ talented people, have built an incredible culture and reputation and deliver exceptional levels of service. Their managed service function has exploded, taking them from a product business into a services business. When you throw Apple products into the mix you have the perfect combination of technology and service.

They strongly believe in nurturing and providing our people with management training to enhance career development opportunities. They have a great bunch of people and they like to celebrate and encourage success at all levels. Looking for an equal opportunities employer? They are committed to a working environment that is free from all types of discrimination, is inclusive, and empowers people to bring their whole self to work and reach their full potential.

Salaries circa 45k but perhaps more if we can find someone who has a proven track record in building and managing IT asset management functions. Want to find out more please drop us a line or connect with Simon Bucknell on Linkedin. EMBS is working exclusively on this assignment.