Duties & Responsibilities

Observes and patrols pool and enforces safety regulations
Greet all guests upon arrival, distribute towels, offer assistance with seating, and delivering consistent guest service, exceeding guest expectations, and providing all other supporting services..
Knowledgeable of pool and hotel facilities and services to answer guest inquiries
Willing to take ownership of all guest requests and complaints, try to resolve issues immediately and follow up to ensure the guests satisfaction
Ensure that a safe, hygienically fit working environment for employees and guests is maintained at all times and report any concerns or faults immediately
Be fully conversant with Life Guard Procedures
Knowledge of swimming pool equipment sufficient to be able to perform minor maintenance work on the equipment
Responsible for maintaining cleanliness of pool deck and facilities including straightening and stacking chairs, collecting soiled towels and trash, moving chairs, towels, replacing flags, and cleaning signs
Be polite and professional in any situation where the image of the hotel is represented
Knowledge of the Company, the Hotel and its environment
Be fully conversant with all Health and Safety rules and regulations as well as Fire and Emergency Procedures
Ensure that all activities are carried out honestly, ethically and within the parameters of the Cyprus Law and hotel rules and regulations policies

Requirements:

Minimum 1-2 years of proven experience in a similar position at a 5* Hotel
Excellent knowledge of English. Knowledge of Greek or any other language will be considered as an advantage
Pleasant, honest and friendly personality
Ability to work in a fast pace environment and cope under pressure
Computer Literate
To be quality driven and critical of all aspects of the food and beverage operation in order to guarantee the highest level of creativity and productivity within the organization
Must be a caring personality that shows empathy and understanding
Commitment to learning & self-development
Promotes cooperation & commitment within a team
Inspiring and motivating others while being caring and understanding
Excellent interpersonal skills in handling staff relations and/or guest complaints
Due to work permit restrictions, candidates must have the right to work in Cyprus

Benefits:

Competitive salary depending on experience
Career progression
Comprehensive new staff training and induction programmes
Staff discounts (shops, events, facilities)
High profile hospitality company of 5* luxury Hotels
Great work-life balance
Accommodation provided by employer
Free meals on/off duty
Airport shuttle on arrival

Salary: 900€/month net+TIPS
Working hours: 6 days/week, 8 hours/day
Accomodation/meals: provided by employer for free, 3 meals per day on and off duty

Contract lenght: seasonal, till October/November

Due to work permit restrictions, all applicants must be eligible to live and work in Cyprus