Requirements

Min. 2- 3 years’ experience as a Restaurant Manager or as a Senior waiter
Experience in 4* or 5* operations (Hotel and/or cruise ships)
College Degree/Diploma or relevant apprenticeship in the F&B Service industry beneficial
Highly proficient in spoken and written English
Strong computer skills
Experience with ordering and inventory
Knowledge of HACCP
Strong Leadership Skills
Self-organized, disciplined and reliable
Team player
Problem solver, troubleshooter
Work under pressure and stressful situation
Smart presentation
Familiar to work in a multicultural environment
Outgoing toward guests
Able to conduct training

Role and Responsibilities

Relieving the Restaurant Manager during any period of absence
Ensuring and providing professional and courteous service within the Restaurant department according to the Company standards and procedures
Active involvement in daily operations and leading service station if required, including serving food and beverage items according to the Company standard and procedures
Always being up to date with the Company standard operating procedures in particular for the Food & Beverage department and participating in relevant Corporate training sessions.
Distributing information within the team and exchanging information between departments
Taking an active role in creating a positive environment between all departments onboard
Assisting the Restaurant Manager with training sessions for Restaurant & Bar team
Ensuring proper welcome and introduction to the team of new joining crewmembers
Evaluating the Restaurant team regularly and providing feedback to the Restaurant Manager, including needed disciplinary actions
Retaining full knowledge of food and beverage menu
Ensuring active involvement in reaching higher guest satisfaction, including participating in additional Entertainment activities as per Company standard
Ensuring proper stock handling, including reaching cost targets and implementing necessary improvements if needed
Welcoming and greeting of guests according to the Company standard
Taking food and beverage orders via onboard system
Being aware of the guest's specific needs and dietary requirements and recommending suitable alternatives
Performing special duties during additional F&B events such as Farewell Parties
Ensuring proper set up as per Company standard
Cleaning and polishing of china, glass, and silverware
Dealing with guest complaints and reporting to Restaurant Manager
Keeping a record of breaking list and monitoring amount of breakage and damage and notifying Supervisor if necessary
Ensuring and maintaining cleanliness front and back of the house according to HACCP regulations, including monitoring the compliance with legal requirements
Observing slow running stock items and expiration control of Restaurant products
Assisting with monthly inventories, purchase orders and responsible for delivery control
Following up on pending maintenance/stock requests
Ensuring correct handling of all equipment and machinery
Participating in all Safety Drills as per Captain's orders and ensuring solid knowledge of designated Safety role
Reporting any potential Safety hazards immediately

Side Tasks

Participating in scheduled trainings, briefings, and meetings
Fulfilling further job-related duties as instructed by the Supervisor, such as luggage service, loading, and garbage off-loading
Assisting other departments as per Supervisor's instruction

Salary: starting salary in the first contract is 2.400€/month net

Contract type: Swiss, with all the benefits of the Swiss labour laws