Job Description: Business Development Manager (BPO)

Job Responsibilities:

Develop and implement strategic business development plans to promote growth in BPO services.
Identify and pursue new business opportunities, leveraging strong networking and lead generation skills.
Manage client relationships and ensure high levels of customer satisfaction through effective client management practices.
Conduct market research to identify emerging trends and adjust business strategies accordingly.
Collaborate with senior management to establish business goals and develop relevant metrics to monitor progress.
Create compelling presentations and proposals for potential clients.
Expand business operations domestically through targeted outreach and relationship-building efforts.
Engage in public relations activities to enhance company visibility and reputation in the marketplace.
Monitor competition and industry developments to inform business strategies.

Essential

Strong understanding of BPO operations and the business development landscape within this sector or similar sector.
Outstanding communication and interpersonal skills.
Proven ability to develop strategic relationships with key stakeholders and executives.
Expertise in creating and delivering presentations that engage and persuade.

Desired Experience:

Minimum of 10 years and maximum of 20 years of relevant experience in business development within BPO or related fields.
Demonstrated success in sales and business growth achievements.
Experience in managing and nurturing client relationships for long-term success.
Proficient in utilizing CRM tools and other business management software.

Salary and Benefits:

Monthly salary: R50,000 - R80,000, commensurate with experience.
Comprehensive health insurance package.
Performance-based bonuses and incentives.
Opportunities for professional development and career advancement.
Dynamic work environment located in Johannesburg, South Africa.

Location:

Johannesburg, South Africa

Application Process:

If you meet the above qualifications and are looking for an exciting opportunity to contribute to the growth of a leading BPO, we invite you to apply by submitting your resume with current salary notice period and expected salary.