Company Overview: Join our high-growth SaaS company, Recruit CRM, where innovation meets impact! With a 40% YoY growth, we power over 1,700 top Executive Search and Recruitment firms across 100+ countries. Headquartered across the US, Ireland, India and Dubai, we are ranked #1 in our category by Gartner and boast a stellar 4.9/5 rating on Capterra & G2.
Discover more about us at www.recruitcrm.io.

Why Join Us?
● Fully remote
● Sponsored L&D programs
● Company-paid team outbounds
● Competitive pay & full insurance coverage
● After one year of being an employee, you're eligible for our ARR-Linked Performance Bonus, announced every January 1st. Inclusion and bonus amounts are subject to management discretion.

If you're looking for a high-impact role where you can grow quickly, build meaningful client relationships, and solve real-world challenges, this is the place for you!

Current Opening:
We are looking for a competitive, innovative, and driven individual to join our Customer Success Team as a Customer Success — Associate upon successfully completing our traineeship program.
In this role, you will work closely with cross-functional teams—including Customer Success, Product, and Engineering—to transform insights into impactful product features and solutions.

No. of positions - 12

Location: Remote

What You Will Do:
● Learn our platform Recruit CRM and understand the recruitment business.
● Handle client queries via chat, email and video calls to gain experience.
● Understand and convey customer needs to the team.
● Solve user challenges, providing solutions or workarounds.
● Uphold communication guidelines and procedures.
● Build and nurture client relationships.
● Continuously strive for exceptional service delivery.

Traineeship Details:
● Traineeship Program: 6 months; 8.5 hours per day, payment of INR 20,000 per month.
● Full-Time Opportunity: Upon successful completion of the training program and based on performance, you may be offered a full-time position as Customer Success – Associate with a CTC of INR 8,00,000 (INR 6,00,000 base salary + INR 2,00,000 yearly performance pay)

During the initial 6-month training period you'll be working in the primary Europe shift, you’ll transition to one of our five core work shifts as a full-time employee.
● Europe - Noon - 10 pm Monday - Friday
● Asia Pacific - 6 am - 4 pm Monday - Friday
● Half North America - 4 pm - 2 am Monday - Friday
● Full North America - 8 pm - 6 am Monday - Friday
● Middle East -
Can choose from 4 options (4 days or 5 days a week) (The availability of these shifts is based on requirement)

Who Should Apply?

We invite applications exclusively from freshers who will be completing their graduation/post graduation in 2025/2026, irrespective of their specialization. If you are passionate about data-driven insights, eager to learn and adapt, and ready to take on challenges with a proactive and innovative mindset, you are the perfect fit for our team.

Selection Process (Online/Virtual): Our process includes several rounds such as an online test (MCQ), assignment, and virtual interviews—all designed to assess your analytical thinking, communication skills, and problem-solving abilities.

Take the leap and launch your career with Recruit CRM—where your curiosity, commitment to excellence, and creative problem-solving skills are valued and nurtured.

Apply now and be a part of our success story!

Note : (We kindly request candidates to avoid follow-ups via social media or email. Updates will be shared as needed.)

Customer Success Freshers (2025 /2026)

Note For Candidate