Job title: Hotel Front Desk Agent

Location: [Hotel Location]

Job summary:
Be the face of our hotel as a Front Desk Agent. 

You’ll greet guests with a smile, handle check-ins and check-outs, and ensure a smooth and enjoyable stay for all our guests.

Key responsibilities: 

• Welcome guests and handle check-in/check-out procedures.
• Answer phone calls and respond to guest inquiries.
• Manage reservations and room assignments.
• Provide information about hotel amenities and services.
• Resolve guest issues and complaints promptly and professionally.

Qualifications:

• Previous experience in a customer service or hospitality role preferred.
• Excellent communication and multitasking skills.
• Friendly and professional demeanor.
• Proficiency in hotel management software is a plus.