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Support Engineer

Job title: Support Engineer

Location: [Company Location]

Job summary:

We’re looking for a problem-solving and resourceful Support Engineer to join our dedicated team. 

In this role, you’ll troubleshoot and resolve technical issues, providing high-quality support to our clients and ensuring their systems run efficiently.

Key responsibilities:

  • Provide technical support for software and hardware issues.
  • Troubleshoot and resolve technical problems.
  • Collaborate with other IT staff to ensure system reliability.
  • Document support processes and solutions.
  • Assist with IT projects and upgrades.

Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or [X] field.
  • [X]+ years of experience in technical support or IT.
  • Strong problem-solving and technical skills.
  • Excellent communication and customer service skills.

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