Recruit CRM Published on Apr 17, 2022

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Applicant Tracking Systems are packed with powerful features to simplify and streamline recruitment, from maintaining talent pipelines to parsing resumes.

ATS' have become an indispensable tool for modern-day recruiters and have changed the recruitment and staffing industry from top to bottom.

As a talent acquisition professional, you may already know the countless benefits it provides to any search firm.

The best Applicant Tracking Systems provide valuable features that save a considerable amount of time, provide a better overview of applications, automate the hiring process, and do so much more.

However, you might be missing out on key ATS features to maximize its utility.

Also, deciding on the right ATS to meet your needs can be challenging with so many options available across the internet.

It is of utmost necessity to invest in an ATS with the best features that make the software worth its value; otherwise, your software will function more as a liability than an asset.

To help you make the right decision, we’ve created this list of best Applicant Tracking System features and recommendations by Software Advice on some of the best ATS providers this 2022.

Best Applicant Tracking System Features to Look out for

best applicant tracking systems

1. Automation & Customization

A poor workflow is the greatest obstacle to productivity for recruiting teams. Sourcing, nurturing, engaging, and hiring candidates involves many tasks that pile up on the workload and can be highly time-consuming.

Automation and customization are the key to ensuring a streamlined and efficient workflow.

Automation and customization accelerate the time it takes to complete administrative work allowing recruiters to spend their time on other valuable tasks.

With automation, agency recruiters can schedule interviews, collect feedback, screen candidates, and efficiently communicate with a click of a button.

The best ATS should allow you to personalize as per your needs. Customization can include adding more users, changing candidate requirements, and personalizing viewing options.

An Applicant Tracking System that can be adjusted to your liking and automates all the tedious tasks should be the ultimate winner!

2. Third-Party Integrations

One of the most crucial considerations when investing in an Applicant Tracking System is the availability of integrations.

When an ATS easily integrates with your social media, job boards, and email, the entire recruitment process becomes much more streamlined and manageable.

Third-party integrations help keep everything under one platform. This way, you won’t have to keep multiple tabs open, which can become confusing.

The best Applicant Tracking Systems should contain all necessary integrations; otherwise, you’ll have a fragmented system that complicates hiring.

Here are some integrations that are present in most ATS' these days–

  • Job boards
  • Social media platforms
  • Email and other communication apps
  • Your website

3. Mobile-Friendly

We live in a world where we rely on mobile gadgets to complete our day-to-day tasks.

Consequently, your ATS of choice should be mobile-friendly, especially if you want to complete hiring tasks on the go.

With remote working environments becoming a norm, a mobile-friendly Applicant Tracking System is a must!

At least 77% of job seekers use mobile for job applications and job searching.

With such a high volume of mobile applicants, you would need a mobile-friendly system that caters to your candidates’ needs.

The ATS of your choice should be designed to fit the criteria of a mobile-friendly app and should easily adapt to different devices and operating systems.

4. Candidate Relationship Management

Without a doubt, Applicant Tracking Systems are the backbone for recruitment processes but have you ever considered integrating your ATS with a Client/Candidate Relationship Management System?

As a recruiter, maintaining and building candidate and client relationships is crucial for recruiting.

Therefore, ensure you get your hands on an ATS that helps you manage your talent pool and clients!

91% of organizations with 10 or more employees use a CRM.

A CRM integration helps maintain and create talent pools and build fruitful relationships with both active and passive candidates and current and previous candidates.

With an effective CRM integration, you would no longer have to spend hours trying to maintain spreadsheets and files as data is automatically stored and maintained here.

5. Customer Support

best applicant tracking systems

As a customer, you would want to ensure you receive the best customer support if you face any difficulties or have any queries.

Customer support is often overlooked when selecting the best software. Make sure you go for an ATS provider that can deliver timely and professional customer support.

If you’re left with an ATS with poor customer support, you’ll have difficulty navigating your way, which will only waste time and money.

Look out for an ATS that provides built-in live chat support through chat, email or call.

Apart from customer support, the best ATS' also provide training or onboarding webinars for employees to let them understand the system in detail.

You won’t ever have to worry about unresolved queries or technical issues with a solid customer support system.

6. Easy Candidate Sourcing

We all know how time-consuming and challenging sourcing can be, yet it is the most crucial step to hiring.

An easy candidate sourcing tool helps eliminate repetitive manual work and reduces a massive amount of time.

A powerful Applicant Tracking System with an intelligent candidate sourcing feature will allow you to enrich your talent pipeline and help you source quickly for hard-to-fill roles.

An ATS with an effective candidate sourcing feature will allow you to connect with candidates in just a few clicks, presenting you with relevant candidate data.

Moreover, with intelligent features like Boolean search, recruiters can easily leverage large databases like LinkedIn, Indeed, and Google to perform relevant candidate searches.

Read more: How to use Recruit CRM's Chrome Extension for Sourcing Candidates?

7. Reports & Analytics

Data-driven recruiting is being widely adopted by many organizations and recruitment agencies to make the best hiring decisions.

Some of the best Applicant Tracking Systems provide intelligent reports and analytics to help recruiters make more informed hiring decisions and improve recruitment strategies.

Recruitment agencies can easily refer to these reports to gain meaningful insights into what requires attention and what is working for them.

With intelligent KPI reports, recruiters will no longer have to play the guessing game, allowing them to make better decisions in the long run!

Read more: Predict dips in revenue before they actually happen with Recruit CRM.

8. Interview Management

best applicant tracking systems

Managing interviews can add a significant amount of time and stress to recruitment, so you would need an ATS with interview scheduling to help your team and candidates.

An ATS equipped with interview management will prevent double bookings, interview overlaps, and inaccurately recorded candidate data.

Make sure your Applicant Tracking System enables the following functions:

  • Allows you to quickly schedule interviews and appointments without switching apps
  • Allows calendar integration to view team members’ calendars easily
  • Collects candidate feedback

Apart from these features, an interview management feature also includes automatic reminders for your team and automated reminders for candidates. With these reminders and messages for candidates, recruiters can keep track of their busy schedules.

Moreover, an effective interview management feature is a win-win for both parties as it provides a positive candidate experience well!

9. Resume Parser

Manually screening candidate resumes is a thing of the past.

Instead of relying on manual efforts, a resume parsing feature automatically scans hundreds of resumes at the click of a button.

A resume parser feature works by extracting critical candidate criteria and presenting recruiters with the most relevant data.

The tool automatically highlights the resumes of the best candidates and eliminates unqualified candidates allowing recruiters to move on to the next phase of hiring effortlessly.

In addition, resume parsing technology allows recruiters to automatically gather, store, and organize large quantities of resumes in their database.

Once acquired, the data can be easily stored, searched, and filtered for candidate selection—speeding up the entire hiring process.

10. Security

Recruiters deal with highly sensitive candidate data.

Therefore, high-grade security and stability in an ATS are a must.

It’s very easy to be taken away by all the exciting features, but ultimately if it does not provide stability and security, the system loses its integrity.

Make sure your ATS of choice meets all the security standards. Keep an eye out for uptime, and data encryption, and ensure that SSL sessions and passwords protect interactions.

Your hiring process and data should be safe and stable. Or else, it's not worth the investment.

Ready to Find out the Best Applicant Tracking Systems?

With these top ten features, you won’t have to compromise on valuable time and resources, and the recruitment process will become much more functional and proactive.

If you’re on the hunt for the best Applicant Tracking Systems that provide these features, check out this list of recruiting software #FrontRunners by Software Advice.

Why You Should Sign up for Recruit CRM?

Recruit CRM best applicant tracking system

From parsing resumes to maintaining client and candidate relationships, Recruit CRM’s Applicant Tracking System provides it all!

Trusted by more than 75 recruitment agencies worldwide, we have ensured that each customer is provided the best services through our powerful software and customer success team.

Don’t just take it from us—our ratings on Capterra and G2 say so themselves!

From being the highest-rated software in the recruitment software category on Capterra to being recognized as the #1 software for recruitment agencies on Software Advice, we’re proud to serve recruitment agencies worldwide.

Read more: Recruit CRM wins the 2022 best feature set award in the recruiting software category from TrustRadius.

Our feature-rich Applicant Tracking System provides all the must-have ATS features for the smoothest recruitment process.

Apart from our powerful ATS + CRM software, we have made candidate sourcing a piece of cake through our Chrome extension.

If you’re looking for one of the best Applicant Tracking Systems with all the necessary features specifically tailored to suit your recruitment needs, then Recruit CRM is the perfect choice!

—> Schedule your demo with us and our executives will walk you through.

Frequently Asked Questions (FAQs):

1. What is an Applicant Tracking System?

Applicant Tracking Systems function as a compliance tool for HR teams and agency recruiters.

There are many features in an Applicant Tracking System that streamline recruitment processes, including resume parsing, bulk emailing, interviews scheduling, sourcing, and much more. However, one of the most notable features is its ability to automate time-consuming tasks.

2. How do Applicant Tracking Systems Work?

An Applicant Tracking System intelligently collects and stores candidate information, including resumes and applications, in a database for recruitment processes.

It imitates a human mind and scans a resume for keywords, uses AI to source the right candidates and tracks applicants throughout the hiring journey.

3. Why is an Applicant Tracking System Important?

Applicant Tracking Systems come with several powerful features that provide effective solutions to recruitment and hiring.

More importantly, an ATS eliminates the manual workload of recruiters, which speeds up the entire recruitment process.

Apart from streamlining hiring processes, an ATS helps minimize the possibility of a wrong hiring decision through AI and powerful filtering and search options.

By streamlining communication and more time for building relationships, recruiters can pay full attention to their candidates, allowing them to better analyze and engage with them.

4. Can Applicant Tracking Systems Read PDFs?

Most Applicant Tracking Systems easily read Word and PDF formats.

However, it can often misread resumes, including graphics or fonts that are not optimized for an ATS.

Incorrect headings, formatting, and special characters may not be properly read by an Applicant Tracking System.

Read more: What is an Applicant Tracking System? 20 powerful benefits and features.