How Executive Search Firm Zeren Scales its Team by 1100% Within 12 Months of Using Recruit CRM

“We chose Recruit CRM for its ability to perform as a CRM but also on how we would be treated as a customer. Recruit CRM definitely took time to understand our business, how we operate, and our growth objectives.”

Hannah Vincent
Director, Global Executive Search Firm & Recruitment, Zeren

It’s an all-too-familiar story: A search firm invests in a recruitment software, only to find it insufficient for their rapidly scaling business. So what’s next? 

With the help of Recruit CRM’s ATS + CRM system, Zeren–a London-based executive search firm, found the solution to their recruitment challenges and even witnessed an 1100% rise in their team since they onboarded with us in 2021! 

Don’t believe us? Keep reading to find out how the magic happened.

Challenges Faced by Zeren & What They Were Looking for in an ATS + CRM Software

With a vision to empower companies through the finest leadership, Zeren needed a reliable recruitment software that allowed them to provide the best client and candidate experience

They wanted a replacement for their existing CRM system that provided:

  • Robust functionalities to scale their business
  • Customizability for each team member
  • Support for multiple business workflows, including executive search process, project recruitment, and consulting 

Why Did Zeren Join Hands with Recruit CRM?

Hannah Vincent, Director at Zeren, was clear about her decision on Recruit CRM right from the get-go. 

The transparency and solid partnership provided by our customer support team during the initial discussions totally impressed her.

Our customer support took the time to discuss business needs, the product roadmap, and any relevant gaps with Zeren. 

We chose Recruit CRM for its ability to perform as a CRM but also on how we would be treated as a customer. Recruit CRM definitely took time to understand our business, how we operate, and our growth objectives. 

Recruit CRM Features That Really Spoke to Them

One of Hannah’s favorite Recruit CRM features is ‘Submit Candidates to Clients.’ 

The ease of sharing a link of shortlisted candidates directly with clients saves a ton of her time and gives her visibility of project progress, bridging any communication gaps. With this feature, Zeren is able to build an engaging partnership with its clients. 

Zeren loves our ATS + CRM for its:

  • Customizable user interface
  • Clean, intuitive, straightforward design
  • Seamless migration 
  • Configurable setup 
  • Valuable customer support experience

Once we onboarded the platform, the implementation was as painless as any CRM migration can be! The level of customer success and support was really valued during this time.

The Outcome

We’re proud to say that Zeren has seen immense growth since the beginning of its recruiting journey with us! 

Our powerful ATS exceeds Zeren’s expectations by enabling them to expand their team by as much as 1100%!

Apart from immensely scaling their team, they have also witnessed:

  • Growth in revenue and job placements 
  • Effective team management across the U.K., Europe, and the U.S.

The right CRM system, features, and functionalities required are unique to every business. But for us, I can honestly say we made the right decision. 100%!