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Lupa’s secret to smarter hiring? A powerful ATS + CRM that just works

“I definitely would recommend Recruit CRM to other agencies. I don’t see another player doing it the same way.”

Joseph Burns
CEO & Founder, Lupa.

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Joseph Burns founded Lupa with a powerful vision—to connect top-tier Latin American talent with U.S. and Canadian companies. 

They initially invested in building a custom ATS system for their team. But soon, the cracks started showing:

  • Massive operational costs—$6,000 to $10,000 per month
  • Scattered workflows—Some teams were on their ATS, others on HubSpot
  • Lack of scalability—Their system couldn’t keep up with their growing needs

“When I saw Recruit CRM, I realized it had all the features I wanted while I was spending thousands trying to develop our own ATS. That’s when I knew we had to switch.”

How did Recruit CRM become Lupa’s recruitment partner?

Using Recruit CRM, Lupa consolidated their workflows, making hiring faster, more structured, and cost-effective.

Before switching, the company was juggling multiple tools, causing inefficiencies.

“We had part of the team in HubSpot and part of the team in our ATS. It was just much easier to keep everything in one place. There’s just really no comparison. It felt like it was built just for us.”

What’s the one Recruit CRM feature that stands out?

lupa

Workflow Automation is Joseph’s favorite!

“With Workflow Automation, I don’t have to check if my team is reaching out to candidates manually. It’s cheaper to pay Recruit CRM a few hundred bucks a month than to hire another person.”

Another feature that works very well for him is the ability to track every candidate’s interaction with different clients. 

“Whenever we start a search, we can look back and see all the candidates we spoke to before. It’s all organized in one place, built exactly for recruiting agencies.”

Would Lupa recommend Recruit CRM?

“I definitely would recommend Recruit CRM to other agencies. I don’t see another player doing it the same way. Every agency owner I know who looks for a CRM ends up with Recruit CRM.”

Lupa’s journey proves that having the right ATS makes all the difference. 

If your agency is struggling with outdated recruitment tools, it’s time for a change.

Speed & scale: How to build a high-performance recruitment agency in 2025

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