Job title: Billing Clerk
Location: [Company location]
Reports to: [Billing Supervisor or Accounting Manager]
Employment type: [Full-time]
Job summary:
We're looking for a Billing Clerk to create accurate invoices and keep customer accounts up to date at [company name]. The right person is detail-oriented, comfortable with billing software, and handles customer questions politely.
Billing clerks help the company get paid on time. Accurate invoices reduce disputes and late payments and keep cash flowing.
Key responsibilities:
- Create and send customer invoices in [QuickBooks, NetSuite, or the billing system].
- Check invoice details against contracts, orders, or time records.
- Bill clients from approved timesheets for contract and temporary staff.
- Post payments and apply credits to customer accounts.
- Prepare and send customer statements.
- Answer customer questions about charges by phone and email.
- Investigate and resolve billing errors and disputes.
- Process credit memos and adjustments with approval.
- Follow up on past-due accounts and escalate when needed.
- Prepare billing and aging reports for the accounting team.
- Keep billing records accurate and confidential.
Qualifications: - High school diploma or equivalent; associate degree preferred.
- [X]+ years of billing, accounts receivable, or data entry experience.
- Experience with billing or accounting software.
- Proficiency in Excel or Google Sheets.
- Strong math and data entry skills.
- Experience reading contracts or rate cards to bill accurately.
Skills: - Invoicing accuracy.
- Accounts receivable basics.
- Customer service.
- Problem-solving.
- Organization.
- Clear communication.
Nice to have: - Medical billing and coding experience (for healthcare roles).
- Experience with subscription billing tools.
- Bilingual in English and [language].
Benefits: - [Health, dental, and vision insurance, or private medical cover]
- [Retirement plan, such as a 401(k), pension, or superannuation]
- [Paid time off and holidays]
- [Training and development]
- [Performance incentives for collections targets]
- [Salary range]
