Job title: Store Manager

Location: [Company location]

Reports to: [District Manager or Area Manager]

Employment type: [Full-time]

Job summary:

We're looking for a Store Manager to lead all operations at our [store name or location]. You'll own sales, staffing, stock, and customer experience, and lead a team of [number] employees. The right person is a hands-on retail leader who hits targets and builds strong teams.

Store managers decide how a store performs and how it feels to shop there. Strong leadership grows sales, controls costs and shrink, and keeps staff and customers coming back.

Key responsibilities:

• Lead daily store operations to meet sales, service, and profit targets.
• Own the store budget, including payroll, expenses, and shrink.
• Hire, train, schedule, and coach store staff and supervisors.
• Track store KPIs, such as sales, conversion, average transaction value, sales per labor hour, and shrink.
• Manage inventory, deliveries, and stock counts to keep products available.
• Carry out promotions, floor sets, and visual standards from head office.
• Run loss prevention and cash handling procedures.
• Handle escalated customer issues and store emergencies.
• Keep the store compliant with wage-and-hour and workplace safety laws, such as the FLSA and OSHA rules [or the Working Time Regulations and HSE rules (UK), the Fair Work Act and WHS laws (AU), or the Shops and Establishments Acts and labour codes (India)].
• Report results and plans to the district manager.

• High school diploma or GED [or GCSEs, a Year 12 certificate, or a Class 12 pass]; a bachelor's degree in Business or Retail Management is preferred.
• [X]+ years of retail management experience, including [X] years as a store or assistant store manager.
• Proven record of meeting sales and profit targets.
• Experience with payroll budgets, scheduling, and hiring.
• Working knowledge of POS, inventory, and workforce management systems.
• Availability to work evenings, weekends, and holidays.

• Leadership.
• Sales management.
• Financial awareness.
• Coaching.
• Problem-solving.
• Clear communication.

• Experience managing a [high-volume, flagship, or multi-department] store.
• Experience opening a new store or leading a remodel.
• Bilingual in [language].

• [Health, dental, and vision insurance, or private medical cover]
• [Retirement plan, such as a 401(k), pension, or superannuation]
• [Paid time off and holidays]
• [Store performance bonus]
• [Employee discount and paid parental leave]
• [Salary range]