Job title: Business Manager

Location: [Company location]

Reports to: [General Manager, Owner, or Director of Operations]

Employment type: [Full-time]

Job summary:

We're looking for a Business Manager to run the daily business operations of [company, department, or practice name]. The right person manages budgets, staff, and processes, tracks performance, and keeps the business organized and profitable.

Business managers turn plans into results. Strong financial control and clear processes help the business grow, serve customers well, and avoid costly mistakes.

Key responsibilities:

• Build and manage the annual budget and track spending against it each month.
• Monitor revenue, costs, and margins and report results to leadership.
• Hire, train, schedule, and review staff, and address performance issues.
• Set team goals and KPIs and track progress in [Excel, Google Sheets, or a BI dashboard].
• Write and update operating procedures, policies, and workflows.
• Manage vendor relationships, contracts, and purchasing.
• Oversee billing, accounts payable, and accounts receivable with the finance team or outside accountant.
• Find new business opportunities and support growth plans with market and cost analysis.
• Make sure the business meets legal, licensing, and workplace safety requirements.
• Resolve escalated customer and employee issues.

• Bachelor's degree in Business Administration, Management, or a related field.
• [X]+ years of experience in business management or operations, including [X] years supervising staff.
• Experience building budgets and reading financial statements.
• Proficiency with Microsoft Excel or Google Sheets and accounting software such as [QuickBooks or NetSuite].
• Working knowledge of employment law basics and HR processes.
• Experience in [industry], if required.

• Budgeting and financial analysis.
• People management.
• Process improvement.
• Decision-making.
• Negotiation with vendors.
• Clear communication with staff and leadership.

• MBA or certification in project management (PMP).
• Experience with ERP or customer relationship management (CRM) systems.
• Experience managing a multi-location business.

• [Health, dental, and vision insurance, or private medical cover]
• [Retirement plan, such as a 401(k), pension, or superannuation]
• [Paid time off and holidays]
• [Performance bonus]
• [Mobile phone and laptop allowance]
• [Salary range]