Sales Representative/Sales Associate
Job title: Sales Representative (Sales Associate)
Location: [Company location]
Reports to: [Sales Manager or Team Lead]
Employment type: [Full-time or part-time]
Job summary:
We're looking for a Sales Representative to find new customers, understand their needs, and close sales of [product or service]. You'll handle [inside, field, or in-store] sales, from first contact to signed deal, and keep customers coming back. The right person is confident, organized, and motivated by targets.
Sales representatives are the main link between the company and its customers. Strong sales work brings in revenue, builds lasting customer relationships, and gives the business useful feedback from the market.
Key responsibilities:
- Find and contact new prospects through calls, emails, and LinkedIn messages, InMails, and connection requests.
- Qualify leads by asking about needs, budget, timeline, and decision-makers.
- Present and demonstrate [products or services] in person or online.
- Prepare quotes and proposals, and negotiate terms within pricing guidelines.
- Close sales and meet [monthly or quarterly] targets.
- Log calls, emails, meetings, and deals in customer relationship management (CRM) software.
- Follow up with existing customers to support renewals, repeat orders, and referrals.
- Answer customer questions and solve issues, or pass them to the right team.
- Follow calling and messaging rules, such as the TCPA and Do Not Call rules [or TPS and CTPS rules (UK), the Do Not Call Register Act 2006 (AU), or TRAI's TCCCPR rules (India)].
- Share customer feedback and market trends with the sales manager.
- High school diploma or equivalent required [or GCSEs, a Year 12 certificate, or a Class 12 pass]; a bachelor's degree in Business or Marketing is preferred.
- [X]+ years of sales or customer service experience.
- Experience with CRM software or the ability to learn it quickly.
- Comfort making outbound calls and meeting targets.
- Valid driver's license, for field sales roles.
- Availability to work [weekday, evening, or weekend] hours, where required.
- Clear communication.
- Active listening.
- Persuasion and negotiation.
- Resilience.
- Time management.
- Relationship building.
- Experience selling [product or service] in [industry].
- Knowledge of a sales method, such as SPIN Selling or Challenger.
- Fluency in [language].
- [Health, dental, and vision insurance, or private medical cover]
- [Retirement plan, such as a 401(k), pension, or superannuation]
- [Paid time off and holidays]
- [Commission plan]
- [Paid sales training]
- [Salary range]
