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Catering Manager

Job title: Catering Manager

Location: [Company location]

Reports to: [Director of Catering, Food and Beverage Director, or General Manager]

Employment type: [Full-time]

Job summary:

We're looking for a Catering Manager to sell, plan, and run catered events for [hotel, venue, or catering company name]. The right person builds menus and event plans with clients, leads event teams, and delivers each event on budget.

Catering managers turn client requests into events that run smoothly and make money. Strong planning and service drive repeat bookings, referrals, and catering revenue.

Key responsibilities:

  • Meet with clients to understand event goals, guest counts, budgets, and dietary needs.
  • Build menus and event proposals with the chef and send contracts and banquet event orders (BEOs).
  • Manage bookings and event details in [Tripleseat, Caterease, or the catering system].
  • Plan staffing, rentals, timelines, and floor plans for each event.
  • Lead event staff on site and solve problems as they come up.
  • Track food, beverage, and labor costs against each event budget.
  • Follow food safety, allergen, and alcohol service rules at every event.
  • Coordinate with vendors such as florists, rental companies, and AV teams.
  • Follow up with clients after events and gather feedback.
  • Report catering revenue and forecasts to leadership.
Qualifications:
  • [X]+ years of catering, banquet, or event management experience.
  • Experience leading event teams and managing event budgets.
  • Certified Food Protection Manager credential, such as ServSafe Manager [or a Level 3 Food Safety certificate (UK), a Food Safety Supervisor certificate (AU), or FSSAI FoSTaC supervisor training (India)].
  • Experience with catering or event management software.
  • Proficiency in Microsoft 365 or Google Workspace.
  • Availability for evenings, weekends, and holidays.
Skills:
  • Event planning.
  • Sales and client relationships.
  • Budget and cost control.
  • Team leadership.
  • Problem-solving on site.
  • Clear written and verbal communication.
Nice to have:
  • Bachelor's degree in Hospitality Management or a related field.
  • Certified Meeting Professional (CMP) or Certified Special Events Professional (CSEP) credential.
  • Experience with weddings or large corporate events.
Benefits:
  • [Health, dental, and vision insurance, or private medical cover]
  • [Retirement plan, such as a 401(k), pension, or superannuation]
  • [Paid time off and holidays]
  • [Event commission or bonus]
  • [Meals on event days]
  • [Salary range]

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