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IT Administrator

Job title: IT Administrator

Location: [Company location]

Reports to: [IT Manager]

Employment type: [Full-time]

Job summary:

We're looking for an IT Administrator to manage day-to-day IT for [company name]'s [number] employees. The right person handles user accounts, devices, software, and security basics, and gives friendly, reliable support.

IT administrators keep employees productive and company data safe. Well-run systems mean less downtime, faster onboarding, and fewer security incidents.

Key responsibilities:

  • Manage user accounts, groups, and licenses in [Microsoft 365 or Google Workspace] and Entra ID or Active Directory.
  • Onboard and offboard employees, including accounts, devices, and access.
  • Set up and manage laptops and mobile devices with [Intune, Jamf, or another MDM tool].
  • Roll out operating system and software updates and security patches.
  • Manage single sign-on (SSO) and multi-factor authentication (MFA) across company apps.
  • Support office networks, Wi-Fi, printers, and conference room equipment.
  • Manage backups and test data restores on a set schedule.
  • Track IT assets and software licenses.
  • Resolve support tickets in [Jira Service Management, Freshservice, or Zendesk].
  • Write and update IT documentation, policies, and how-to guides.
Qualifications:
  • Bachelor's degree in Information Technology or a related field, or equivalent experience.
  • [X]+ years of experience in IT support or systems administration.
  • Hands-on experience with Microsoft 365 or Google Workspace.
  • Experience with Windows and macOS management.
  • Experience with MDM tools and identity management.
  • CompTIA A+, Network+, or Security+ certification preferred.
Skills:
  • User and access management.
  • Device management.
  • Troubleshooting.
  • Basic networking.
  • Documentation.
  • Patient, clear communication with users.
Nice to have:
  • Microsoft 365 Certified: Administrator Expert or similar certification.
  • Scripting experience in PowerShell or Bash.
  • Experience supporting SOC 2 or ISO 27001 audits.
Benefits:
  • [Health, dental, and vision insurance, or private medical cover]
  • [Retirement plan, such as a 401(k), pension, or superannuation]
  • [Paid time off and holidays]
  • [Certification and training budget]
  • [Home office equipment stipend]
  • [Salary range]

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