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Waiter/Waitress

Job title: Waiter/Waitress (Waitstaff)

Location: [Company location]

Reports to: [Restaurant Manager or Maître d']

Employment type: [Full-time / Part-time]

Job summary:

We're looking for a Waiter/Waitress to provide polished table service at [restaurant or hotel name]. The right person knows the menu and wine list, paces courses well, and gives every guest attentive, friendly service.

Waitstaff set the tone for each dining experience. Professional service and thoughtful recommendations build guest loyalty and lift food and beverage sales.

Key responsibilities:

  • Greet and seat guests and present menus and wine lists.
  • Describe dishes, ingredients, and specials and make recommendations.
  • Take orders accurately and enter them in [the POS system].
  • Ask about allergies and dietary needs and share them with the kitchen.
  • Serve courses in the right order and pace them with the kitchen.
  • Serve wine and drinks, including opening and pouring wine at the table.
  • Check IDs and serve alcohol responsibly.
  • Clear and reset tables to service standards between courses and guests.
  • Present checks, process payments, and close out at the end of each shift.
  • Follow food safety, hygiene, and allergen procedures.
Qualifications:
  • [X]+ months of table service experience in a [casual, fine dining, or hotel] restaurant.
  • Food handler card [or a Level 2 Food Hygiene certificate (UK), a Food Safety Supervisor certificate (AU), or FSSAI FoSTaC training (India)], where required by [state or local] law.
  • Responsible alcohol service certification [such as TIPS or ServSafe Alcohol (US) or an RSA certificate (AU)], where required.
  • Knowledge of table settings and service steps.
  • Ability to stand and walk for long shifts and carry trays up to [25] pounds ([11] kg).
  • Availability for evenings, weekends, and holidays.
Skills:
  • Polished table service.
  • Menu and wine knowledge.
  • Course pacing.
  • Attention to detail.
  • Clear, courteous communication.
  • Teamwork with the kitchen and bar.
Nice to have:
  • Wine certification, such as WSET Level 1 or 2 or Court of Master Sommeliers Introductory.
  • Fine dining or hotel restaurant experience.
  • Fluency in [language].
Benefits:
  • [Health, dental, and vision insurance, or private medical cover]
  • [Paid time off and holidays]
  • [Tips or service charge share]
  • [Shift meals]
  • [Wine and service training]
  • [Salary range]

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