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IT Manager

Job title: IT Manager

Location: [Company location]

Reports to: [CIO, CTO, or Director of IT]

Employment type: [Full-time]

Job summary:

We're looking for an IT Manager to lead [company name]'s IT team and keep systems secure, reliable, and cost-effective. The right person manages people, projects, and vendors and still understands the technology in detail.

IT managers make sure employees have the tools and support they need. Strong IT management reduces downtime and security risk and keeps IT spending under control.

Key responsibilities:

  • Lead and develop a team of [number] IT staff, including support, systems, and network roles.
  • Plan and manage IT projects such as system upgrades, office moves, and cloud migrations.
  • Manage the IT budget, software licenses, and vendor contracts.
  • Set IT policies for access, devices, acceptable use, and data protection.
  • Oversee security controls, including MFA, endpoint protection, patching, and security awareness training.
  • Track service desk performance against SLAs in [Jira Service Management or ServiceNow].
  • Maintain backup, disaster recovery, and business continuity plans.
  • Support audits and compliance requirements such as [SOC 2, HIPAA, or PCI DSS].
  • Evaluate new tools and make recommendations to leadership.
  • Report IT performance, risks, and project status to leadership.
Qualifications:
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • [X]+ years of IT experience, including [X]+ years managing a team.
  • Experience with Microsoft 365 or Google Workspace, Entra ID or Active Directory, and cloud platforms.
  • Working knowledge of networking, security, and endpoint management.
  • Experience managing IT budgets and vendors.
  • ITIL 4 Foundation or PMP certification preferred.
Skills:
  • Team leadership.
  • IT project management.
  • Budget and vendor management.
  • Security and risk awareness.
  • Problem-solving.
  • Clear communication with technical and non-technical staff.
Nice to have:
  • CISSP, CISM, or Security+ certification.
  • Experience in [industry, e.g. healthcare or financial services].
  • Experience managing hybrid or remote workforces.
Benefits:
  • [Health, dental, and vision insurance, or private medical cover]
  • [Retirement plan, such as a 401(k), pension, or superannuation]
  • [Paid time off and holidays]
  • [Annual bonus]
  • [Certification and training budget]
  • [Salary range]

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